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Frequently Asked Questions
4 years ago

Frequently Asked Questions


Therappy is the largest online platform providing 24/7 personalized support worldwide. Therappy mobile application is a platform that provides reliable and affordable support that can be accessed anytime and anywhere, to solve the problems that make it difficult for you to cope with life in modern times.

After you create your membership to Therappy, you will be able to find the best expert for you depending on your needs and requirements. All experts working with Therappy, are people who have received training in psychology, personal development, nutrition and dietetics, have completed accredited certification programs related to their fields and have working experience. Most of our experts are continuing or completing master's or doctoral programs in their fields.

The qualifications of all experts who want to work with Therappy are carefully examined by our team from their first application. Each expert is obliged to provide documents such as diplomas and certificates. Our team investigates the accuracy of these documents and after their approval, the application process continues. Our experts who successfully complete these processes are happily allowed to use the Therappy platform.

Although online therapy is a new, novel and contemporary method, research has shown that sessions are almost as effective as face-to-face therapy. Since Therappy aims to provide online therapy services to all clients who want to improve their quality of life, it will be the right choice for you. Experts on the platform generally help clients who have difficulties in coping with life or who have difficulties in achieving their goals and who seek support, as well as more serious and serious problems such as stress, anxiety disorder, couple therapy, depression, addiction, eating disorders, insomnia, trauma, anger control or family conflicts. They also provide professional services to their clients on specific issues.

Clients can easily see experts' profiles. Experts profiles involve the following informations: Field of expertise, availability, and comments. You may have a chance to see all features for all experts to decide the best one for your needs.

  • Depression
  • Anxiety (anxiety disorder)
  • Panic attack
  • Bipolar Disorder (Manic Depression)
  • Borderline (Personality Disorder)
  • Obsessive Compulsive Disorder (Obsessive Disease)
  • Family and Couple Therapy
  • Individual Therapy
  • Child and Adolescent Therapy
  • Sexual Therapy
  • Phobias
  • Dependency
  • Stress
  • PTSD (Post Traumatic Stress Disorder)
  • Eating Disorders and Body Image
  • Mental Health in the Workplace
  • Marriage and Divorce
  • Self-improvement
  • Sexual Identity
  • Life coaching
  • Healthy Nutrition and Diet
  • Breathing Exercise

Apart from the above subjects, Therappy cannot support patients diagnosed with schizophrenia and similar severe psychiatric diseases. Therappy will not be an appropriate channel, as online therapy will not be suitable for patients who are suicidal or require panic attack style emergency intervention. In addition, support cannot be provided to clients under the age of 18 without a parent or legal guardian.

Protecting the privacy and confidentiality of clients is Therappy top priority. Personal information and client data are always kept safe and confidential. Conversations that take place in accordance with the confidentiality principle are carried out by encrypting in a way that no third party other than the expert and the client can reach. Your video, audio, or written conversations are not recorded within the scope of privacy.

The measures we take to protect the privacy of the client have been established within the framework of GDPR and in accordance with the standards of the law.

Our clients who use Therappy have the right to remain anonymous at all times and do not have to share their identity information. The information you share with our experts is protected within the framework of your legal rights and professional ethics.

Payments are made by credit card or debit card.

Our payment system is under the guarantee of STRIPE, up to date with leading industry standards. All payment information is protected and secured by the international payment processor. We would like to inform you that your card details are not saved on our servers at any time for any reason.

If you want to use our services, you can download the application from the App Store or Google Play.

Please click to start the application process as an expert.

Technical Questions

Therappy is a mobile online therapy platform. You can use it by installing it on your Android and IOS device.

After logging in, you can browse my profile section.

You can contact us for this.

You can easily reset your password on the mobile application.


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